Blog - ServiceMax

computer being repaired
IT Management

How Long Business Computers Last and When to Replace Them

Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating system or the software your business requires. Most business computers do not fail all at once. A laptop may still

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Apple Makes Its First Touchscreen Mac, Plus an M6 MacBook Pro and iMac
News

Apple Makes Its First Touchscreen Mac, Plus an M6 MacBook Pro and iMac

After 16 years of insisting that touchscreens don’t belong on the Mac, Apple has changed its. On October 28, it introduced the MacBook Pro with PROLED XDR Display, which combines a touchscreen with a tandem OLED display and an iPhone-style Dynamic Island, in 14-inch and 16-inch sizes starting at $2899. It arrived a day after two quieter updates: a 14-inch

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New iPad mini Costs More: Which Model Should You Buy?
News

New iPad mini Costs More: Which Model Should You Buy?

Apple has announced a redesigned iPad mini with an A20 Pro chip, a larger 8.5-inch OLED display, and a thinner, lighter, water-resistant body. Pre-orders opened on October 28, and the new model arrives in stores and on doorsteps starting November 6. It’s a much bigger change than the 2024 update, which left the design alone and swapped in an A17

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two women with laptops
IT Management

Small Business IT Budget: What to Include and How to Plan It

Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also cover cybersecurity, backups, employee changes, planned projects, and a reserve for urgent repairs or replacements. If your IT budget only covers computers, Microsoft 365, and the occasional repair, it is

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Critical PHP Flaws Put Business Websites at Risk—Check Yours Now
News

Critical PHP Flaws Put Business Websites at Risk—Check Yours Now

On October 21, 2026, the PHP project released emergency updates for two critical security flaws. You may never have heard of PHP, but your website probably runs on it. PHP is the programming language behind WordPress, Drupal, Joomla, Magento, and a big chunk of the rest of the Web. It runs on the server, building each page before a visitor

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Critical PHP Flaws Put Business Websites at Risk—Check Yours Now
News

Critical PHP Flaws Put Business Websites at Risk—Check Yours Now

On October 21, 2026, the PHP project released emergency updates for two critical security flaws. You may never have heard of PHP, but your website probably runs on it. PHP is the programming language behind WordPress, Drupal, Joomla, Magento, and a big chunk of the rest of the Web. It runs on the server, building each page before a visitor

Read More »
white wifi router
IT Management

Why Guest Wi-Fi Should Be Separate From Your Business Network

Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching internal systems. Offering Wi-Fi to customers, contractors, and visitors is convenient. But their phones and

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Apple’s New Home Lineup: What to Buy, What to Skip, and What to Wait For
News

Apple’s New Home Lineup: What to Buy, What to Skip, and What to Wait For

Apple is reinvesting in the home in a big way. At its Welcome Home product launch on October 13, 2026, the company introduced the long-rumored HomeView—a touchscreen smart speaker for the whole family—alongside an updated HomePod mini and a next-generation Apple TV. Apple is also partnering with LG and Schneider Electric on a line of home automation products. Here are

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Apple’s New Home Lineup: What to Buy, What to Skip, and What to Wait For
News

Apple’s New Home Lineup: What to Buy, What to Skip, and What to Wait For

Apple is reinvesting in the home in a big way. At its Welcome Home product launch on October 13, 2026, the company introduced the long-rumored HomeView—a touchscreen smart speaker for the whole family—alongside an updated HomePod mini and a next-generation Apple TV. Apple is also partnering with LG and Schneider Electric on a line of home automation products. Here are

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laptop with storage device plugged in
Cloud

What Happens to Your Data When You Cancel a Cloud Service?

Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If you cancel before moving that

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