Blog - ServiceMax

Dealing With the MacBook Notch in macOS 27 Golden Gate
TidBits

Dealing With the MacBook Notch in macOS 27 Golden Gate

The MacBook Air and MacBook Pro have a notch at the top of the screen that contains the Center Stage camera, camera indicator LED, and True Tone and ambient light sensors. Unfortunately, that notch obscures menu bar icons as they pile up. Utilities such as Bartender and Ice offered solutions, but in macOS 27 Golden Gate, Apple provides a built-in

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Check Rosetta After Upgrading to macOS 27 Golden Gate
TidBits

Check Rosetta After Upgrading to macOS 27 Golden Gate

Has an older app stopped opening after you upgraded to macOS 27 Golden Gate? The missing piece may be Rosetta, Apple’s software that lets Intel-based apps run on Macs with Apple silicon. Even if you installed Rosetta years ago, Apple’s release notes say it isn’t automatically restored after the upgrade. Fortunately, macOS 27 still supports it. With your Mac connected

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Keep Your Ringer Quiet and Your Alarms Loud in iOS 27
TidBits

Keep Your Ringer Quiet and Your Alarms Loud in iOS 27

Want a quiet ringtone without making your kitchen timer easy to miss? In iOS 27, you can set alarm and timer volume separately from ringtone volume. By default, they’re still linked, so you’ll need to change a setting. Go to Settings > Sounds & Haptics, find Alarms and Timers, and turn off Match Ringtone Volume. Drag the slider below it

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You Quit the App. Why Is It Still Running?
TidBits

You Quit the App. Why Is It Still Running?

Quitting a Mac app doesn’t always stop everything it’s doing. Some apps leave background processes running to sync files, check for updates, or finish other work. In macOS 27 Golden Gate, Apple makes this activity more visible: you’ll see a notification the first time an app continues running after you quit, and hovering over its Dock icon reveals a Running

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Set Workplace Rules Before Your Apple Watch Starts Taking Notes
Security

Set Workplace Rules Before Your Apple Watch Starts Taking Notes

The new Live Rewind and Siri Recap features in the Apple Watch Series 12 and Apple Watch Ultra 4 sound convenient enough. Live Rewind lets you recall anything said in a conversation in the past 15 seconds, while Siri Recap takes notes throughout the day to create an Apple Intelligence summary. That’s fine unless a meeting covers sensitive information like

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Still Using Legacy Outlook for Mac? Plan Your Switch Now
Microsoft

Still Using Legacy Outlook for Mac? Plan Your Switch Now

If you’ve kept Outlook for Mac in its older, familiar interface, you may need to switch soon to keep receiving email. Microsoft says legacy Outlook for Mac will stop connecting to Exchange Online mailboxes starting in October 2026. Those are the mailboxes commonly used for business email through Microsoft 365. Before switching to the current Outlook for Mac, back up

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Shared Albums at Work: What Changed and Why Your iCloud Storage May Fill Up
TidBits

Shared Albums at Work: What Changed and Why Your iCloud Storage May Fill Up

If you use Shared Albums to collect job-site photos or share progress with clients, new options in macOS 27, iOS 27, and iPadOS 27 change image quality and whose iCloud storage the photos use. New permanent shared albums preserve the full resolution of your photos and videos, but count against the album owner’s iCloud storage, including photos and videos uploaded

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Check AI Skills and GitHub Projects Before You Install Them
AI

Check AI Skills and GitHub Projects Before You Install Them

As AI becomes more capable and widespread, we’re seeing more clients whose employees install AI skills and adapt various open-source projects. These free resources can be immensely useful, but can you trust them? An AI skill is a set of instructions that tells an AI assistant how to perform a task, such as organizing files. A GitHub project is a

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magnifying glass near gray laptop computer
IT Management

The 30-Minute IT Check Every Small Business Should Do Once a Month

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post covers the six things to look at. Most owners only look at their IT when something has

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Free windows logo window illustration
Business Continuity

How to Keep Your Business Running When Microsoft 365 Goes Down

Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can’t do anything but wait for the provider to fix it. A simple plan keeps your team working and your customers

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