Blog - ServiceMax

Holiday Tech Gifts for Apple Users, Sorted by Price
Security

Holiday Tech Gifts for Apple Users, Sorted by Price

If you’re shopping for someone who uses a Mac, iPhone, or iPad this year, start with a budget. That’s trickier than usual, because Apple raised prices on many Macs, iPads, and HomePods in June. Below are gifts we expect will go over well, sorted by the maker’s US list price (retailers often charge less, but you can’t count on a

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How to Prepare for a Wave of AI-Found Security Flaws
AI

How to Prepare for a Wave of AI-Found Security Flaws

The name “Black October” took hold among security researchers the week of October 19, amid a run of serious security flaws that had been surfacing since mid-October. Many were found with the help of AI models, some had gone unnoticed for a decade or more, and all of those below have now been fixed: PHP: PHP2Shell is a pair of

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What Is Tailscale, and Is It Safe to Use for Remote Access?
Business

What Is Tailscale, and Is It Safe to Use for Remote Access?

If you have a network-attached storage (NAS) device at home or in the office, you’ve probably wanted to get to its files while you’re away. The traditional approach, forwarding ports on your router so the NAS answers requests from the Internet, is exactly what attackers look for. Synology’s September 18 advisory warned of flaws in its DiskStation Manager (DSM) software

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Update and Lock Down Your Synology NAS to Protect Your Mac Backups
Security

Update and Lock Down Your Synology NAS to Protect Your Mac Backups

If you use a Synology NAS, check its DiskStation Manager (DSM) software. In a September 18 advisory, Synology disclosed two flaws that let attackers read and write files over a network without logging in, and multiple Synology users have reported ransomware attacks. In DSM, open Control Panel > Update & Restore and make sure the version shown is at least

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Tone Down Liquid Glass with macOS 27’s New Appearance Slider
TidBits

Tone Down Liquid Glass with macOS 27’s New Appearance Slider

If macOS 27 Golden Gate’s Liquid Glass look makes toolbars, sidebars, or the Dock hard to read, you’re no longer stuck with macOS 26 Tahoe’s two choices of Clear and Tinted. Golden Gate asks you to set a new slider at the end of setup. If you accepted the default (the middle) or now regret your choice, open System Settings

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Rescue a Stuck iPhone or iPad with iOS 27’s Built-In Recovery Screen
TidBits

Rescue a Stuck iPhone or iPad with iOS 27’s Built-In Recovery Screen

If your iPhone or iPad running iOS 27 or iPadOS 27 won’t finish starting up after an update, you can now try fixing it without a computer. Apple’s new iOS Recovery may appear automatically after a failed update. To start it yourself, shut the device down (force-restarting it if necessary), unplug it, and press and hold the side button (the

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If Office 2021 for Mac Says Your License Isn’t Supported, Update Again
TidBits

If Office 2021 for Mac Says Your License Isn’t Supported, Update Again

If Word, Excel, or PowerPoint on your Mac says your Office 2021 license isn’t supported and opens documents read-only, don’t rush to buy a subscription. Users have traced the problem to versions 16.114.1 and 16.114.2 of Office for Mac, which stopped recognizing perpetual Office 2021 licenses, and Microsoft says version 16.114.3 “fully restores functionality for affected customers.” Open Word, choose

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Free A woman appears stressed while working on a laptop in her modern office. Stock Photo
Cybersecurity

How Hackers Keep Access to Your Email After You Change the Password

Summary: Changing the password blocks someone from signing in with the old password. However, they may still have an active session, a forwarding rule, access through a connected app, mailbox permissions, or a recovery method they added. When someone gets into a business email account, changing the password should happen immediately. Once that is done, the account still needs a

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computer being repaired
IT Management

How Long Business Computers Last and When to Replace Them

Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s work. Replace any computer that cannot run a supported operating system or the software your business requires. Most business computers do not fail all at once. A laptop may still

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Apple Makes Its First Touchscreen Mac, Plus an M6 MacBook Pro and iMac
News

Apple Makes Its First Touchscreen Mac, Plus an M6 MacBook Pro and iMac

After 16 years of insisting that touchscreens don’t belong on the Mac, Apple has changed its. On October 28, it introduced the MacBook Pro with PROLED XDR Display, which combines a touchscreen with a tandem OLED display and an iPhone-style Dynamic Island, in 14-inch and 16-inch sizes starting at $2899. It arrived a day after two quieter updates: a 14-inch

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