How to Access Webmail

For cpanel based accounts, there is a specific method to access your webmail. You need to know how to do this so you can set your preferences, check email if your main app is broken, and also clear up your account if it is full… Log Into WebmailOpen a web...

UBNT AirMax AirGateway Setup

If you simply need to connect an ethernet device to the internet via wifi, these are a great little unit. But it took me ages to work out how because most of the internet instructions are all about creating a bridge between 2 wifi networks. So here it is- Plug the...

3CX- Getting Voicemails

We love 3CX, but it has so many options you could drown making decisions. A client recently asked us how to get voicemails from different VM boxes, and we didn’t know- so here it is! Assuming the voicemail box is at extension ‘XXX’ and the voicemail...

Backup Cisco CUCM & CUC To Raspberry Pi

Working with a client recently we had huge trouble backup up a Cisco phone system to a local machine for disaster recovery. Cisco provide an interface to use SFTP, so I offered to provide a Raspberry Pi for the backups- surely it couldn’t be that hard? Well, yes...

Phone Number Porting

When we set up a new telephone system for you, we need to ‘port’ your existing phone numbers from the old carrier to our new carrier. These movements are administered by the ACMA, and there is a set process to follow. It goes like this- We gather your...

My Keyboard doesn’t Work!

Here is a quick article to help you if you’re having issues with a keyboard attached to a Mac. This might sound silly, but it does happen! Firstly- Try to save your open documents- use the mouse if needed. Next, Are you sure the keyboard is the problem? Try this...

Connectwise Control PPPC Profile in Mosyle

Starting in Mojave, you need to add a PPPC profile to machine to enable remote access with tools like Connectwise Control. getting it right confused me a lot (doesn’t take much), but with the help of Mosyle tech support (THANK YOU!) I finally got it…...

Protecting Insecure Resources with HAProxy

I love Screenconnect (now known as Connectwise Control) but it drives me absolutely bonkers to think that a modern app doesn’t come with basic levels of security built in. All communication between the client and server are encrypted, but your login (yep...

Synology WordPress PHP Configuration

I was trying to move a website from one Synology device to another last weekend and found that no matter what I did, I couldn’t get the WordPress package to use a different PHP version (v7.2) or modify the built in PHP config (v5.6). It didn’t respond to...

Telstra DOT- Router Replacement

I’ve been looking at this for a long time because we have a client who has issues with their system (we didn’t install it, luckily)!In case you’re wondering, DOT (or Digital Office Technology) is a Telstra hosted VOIP product, designed to be simple...