MunkiReport/ MySQL export to Zoho Analytics

I really wanted a new way of displaying outdated computers in MunkiReport (fantastic tool by the way, thanks to the authors/ contributors!) but I was deeply confused by the terminology, and this post is an attempt to write down my needs and prepare for getting it...

Can’t Delete Mac User Account

Just recently stumbled on this issue. Symptoms- despite having admin or root privileges, you can’t delete a user account in System Preferences/ Users & Groups. According to this-...

macOS Big Sur MySQL Time Zones

I realise my post titles are looking more and more like cries for help, but what can you do? Issue- Needed to connect a MySQL database to Zoho Analytics to torture some data. Zoho provides a connector for this which is (argh) Java based and also requires the Oracle...

Synology 10Gigabit ethernet on the cheap!

All credit for this goes to the original Redditor- I’ve only tried to make it a bit easier by rewriting the instructions.   A friend needed a fast setup on a budget and I wanted to see what I could do with stuff I had lying around. There was a Synology...

Connectwise Control- Set Fields from Client Variables

I’m very proud of this one because I was told multiple times that it couldn’t be done by Connectwise themselves… What are we trying to achieve? I wanted to be able to make a single installer for Connectwise Control (hereafter called CWC) and then put...

State of The Mac 2021- Updated Feb 2021

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated everything- I have updated each of the...

Charity Works

For many years now, we’ve recycled computers for clients. You’d think the main benefit for clients is the extra space they gain, but for us it’s a multi layered benefit. We get to clean up the site for the client, make sure the data is unrecoverable,...

Accessing the Help Desk Portal

Getting access to the Help Desk Portal at https://helpdesk.servicemax.com.au/portal/en-gb/signin Is important because there’s a whole bunch of resources in there that will help you to get help and ultimately make doing your job easier and more efficient. How to...

Managing Printers with Mosyle

I’m beginning to love Mosyle, but it definitely has its quirks. There’s a bunch of people who rave about the incredible support they get- but they live in a different time zone. For us poor people in Australia, 90% of the time we ask a support question, we...