I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff. In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set
Last week I was asked to go onsite and help a lady do some general maintenance on her laptop, and of course a bit of help with iCloud- because for some reason the way iCloud works isn’t well understood by the general public. I’m not immune to this either- they asked some questions I couldn’t answer without more research!
Had a weird issue this week- in preparation for an overseas trip I am trying to make all of the infrastructure a bit more robust. In doing that I created a new Open Directory Master server and attempted to set up at least one Replica running under ESXi. But no matter what I did, it kept failing. Now I’ve been
This is important because there might never be an Office 2018- Microsoft appear to be moving to a monthly release schedule without monolithic releases- this means that at some point they will probably stop upgrading Office 2016, but I am confident that they will keep it current for a considerable time because of past history and current actions. Microsoft are
Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page-https://remotesupport.servicemax.com.au:8443 You’ll see this- 2. Log in using your Username and Password, and you’ll see something like this- 3. Click on the word ‘Host’ at the top left hand side of the screen,
So I hope you haven’t bothered to read my 2000 word epic about this that I’ve been working on for weeks. It’s essentially a very long laundry list of things that don’t work. After getting VMWare involved I did think however that we might both figure it out, or at least get some pointers. This was until today, when they
I’m writing this one because I’ve faced quite a few gotchas, and I’m still not there yet. The basic theory is to take a whole bunch of servers that I currently run and make them into virtual machines that can be moved around and generally make more efficient use of the infrastructure we currently have. None of the current servers
We use an SSL certificate to increase the trust level around our email servers, one of the most important services we use! Unfortunately, to establish this trust, users are required to take some action when a certificate is renewed, or some host settings don’t match. This is one of the things that causes a huge amount of grief, and here’s
Now this isn’t going to be a normal post where I pretend that I know what I’m doing. However it was time to upgrade our installation of Web Help Desk and I figured I would also upgrade MySQL, because they finally fixed a bug where the the server would not launch on boot. This caused more than a few heart
We’ve previously gone over the steps needed to set up and configure an email account hosted by Servicemax here, but one thing that seems to happen a lot is people can’t send email after the setup. So we’re doing another guide to try to make this easier, and easier to troubleshoot. If you haven’t set up the email address already,
