Adobe Creative Cloud Alternatives

We’ve had a love/hate relationship with Adobe going back many years. When we sold $100k per year they were great, but as soon as we started Servicemax, we realised that they have a very different attitude towards smaller dealers. Basically as a smaller dealer...

Mac VPN Setup Guide

How to set up a VPN on Mac OS Firstly, you’ll need these credentials to be able to connect Username (also known as ‘Account Name’) Password Shared Secret (this is just another password) Server Address (will be either a URL or an IP address) Already set up?  Modifying...

Support- Who Does What?

People often ask how we can offer an ‘unlimited’ plan for support that includes both remote and onsite support, so I’m here to spill the secrets. It’s also a handy guide to how we make decisions on how to fix things… The Prime Directive...

Unifi Cloud Key Can’t Connect to Cloud

My own Cloud Key Gen2 Plus had a problem recently, and would not show up in my dashboard at ubnt.com and locally said ‘managed by other’ I could still log in locally but could not upgrade firmware etc. Because I’ve been having problems with my DNS...

Mac Pro 2013 Upgrading SSD

First some background- the ‘trash can’ Mac Pro from 2013 has not been upgraded much over the years. In fact the only thing that I can remember is that the internal SSDs basically doubled in speed very early on. Early versions had around 800MB/s transfer,...