Category: News

This post was brought about by a really odd case we had in our network. We run a Synology DS1817+ for backups. It’s ideal for the job- loads of drive slots, can take a 10Gb-e card, and up to 16GB RAM. And in RAID 6 with 10TB drives it will have nearly 60TB of space! We’ve had really good results

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated many of the models- I have updated each of the categories with new recommendations as needed. All prices lifted

This is just a quick set of notes to document things that I found difficult when doing this setup. With a lot of products you can simply use Google, but I found here that yes, I was the only person on the planet dealing with these issues. The Fanvil PA2 is a beast of a product- it is a POE

If you simply need to connect an ethernet device to the internet via wifi, these are a great little unit. But it took me ages to work out how because most of the internet instructions are all about creating a bridge between 2 wifi networks. So here it is- Plug the Airgateway in and wait for it to boot Connect

We love 3CX, but it has so many options you could drown making decisions. A client recently asked us how to get voicemails from different VM boxes, and we didn’t know- so here it is! Assuming the voicemail box is at extension ‘XXX’ and the voicemail PIN for that extension is ‘YYYY’- pick up phonedial ‘999’ IVR asks for PIN

When we set up a new telephone system for you, we need to ‘port’ your existing phone numbers from the old carrier to our new carrier. These movements are administered by the ACMA, and there is a set process to follow. It goes like this- We gather your details including a copy of a phone bill wth the numbers to

Here is a quick article to help you if you’re having issues with a keyboard attached to a Mac. This might sound silly, but it does happen! Firstly- Try to save your open documents- use the mouse if needed. Next, Are you sure the keyboard is the problem? Try this key combination-Command-Shift-Escape That should bring up the ‘Force Quit’ dialog

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated many of the models- I have updated each of the categories with new recommendations as needed. All prices lifted

We’ve had a love/hate relationship with Adobe going back many years. When we sold $100k per year they were great, but as soon as we started Servicemax, we realised that they have a very different attitude towards smaller dealers. Basically as a smaller dealer you have to buy from another dealer until you can generate enough income to deal direct