One of the things we get asked to do quite a lot is to retrieve files for people. Either there’s been a human error or something has happened to the IT infrastructure that’s gobbled up your hard work. We’re very proud to say that in many cases we get back files that were backed up only hours or even minutes
If you accidentally install Mavericks on a machine running Filemaker Server 11, you will find that the FM server no longer works. D’oh! Off to the shops to buy an upgrade to FM Server version 13- but be warned, you’ll have to upgrade all of your clients and databases too- version 12 brought in a new database format. When you
Well, it finally happened. I’d been telling a client that their email passwords were not strong enough for months, but we’d been unable to nail down a time or strategy to fix it. In a slightly passive aggressive move, every time they asked me to set up a new email address with a simple password I ignored that and used
We get a lot of contact from people who say that at odd times they get a bunch of old emails through- and sometimes multiple times, leading to doubling or tripling of each message. So what to do? First we need to look at how email works between client and server. When you have a POP3 account, your email client
This post isn’t going to be very interesting for most people but it’s the results of a conversation I had online recently about what sort of maintenance to do for a VPS (Virtual Private Server). These things don’t require much manual help, but whatever you don’t watch will eventually fail, so I wanted to come up with some good strategies
There has been some confusion about Mail setup when using our hosted email system, so this tutorial is to assist you in selecting and entering the correct data. We are going to set up a new account with the following credentials Name= New Person Email address = newsperson@servicemax.com.au Password= XXXXXXXXXXXXX First, open Mail and go to Preferences/ Accounts, and
We don’t normally expect to use the word ‘cool’ in conjunction with ‘PDF’ however give me a minute of your time…… this is quite a cool trick! I was entering a race that requires a PDF to be printed, filled in, signed, scanned and emailed and I wondered if there could be a better way. Along comes Preview. Yes, that’s
This article came about because of a client who is overseas. He wrote me an email saying that he couldn’t figure out where all of the space on his MacBook Air SSD had gone. This question doesn’t have a simple answer, so I’m writing this to help him, and everyone else out. Here’s the problem- There are lots of similar
I want to acknowledge the huge help that Andre LeBranche of Apple has been with this issue. You rock! Here’s what we were trying to do- in Lion Server v10.7 Get iCal server to send and receive invitations via email to people not on the local network from a server on a private network (no FQDN) where the clients email
What do you do when your internet connection goes down? Do you sit and twiddle your thumbs until it comes back up? Or do you realise how much it is costing you in lost productivity and yell at people until something is done? Recently my ISP (who shall remain nameless) caused me a great deal of heartache and a
