This is one of the most common support issues we face, so it’s worthwhile exploring a few solutions. Usually, the server is working fine and the issue can be traced to one of a number of other gremlins. So, how do we figure out exactly what has gone wrong? Warning- if you use the wrong username and password combo too
This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases. It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip
I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff. In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set
Last week I was asked to go onsite and help a lady do some general maintenance on her laptop, and of course a bit of help with iCloud- because for some reason the way iCloud works isn’t well understood by the general public. I’m not immune to this either- they asked some questions I couldn’t answer without more research!
Had a weird issue this week- in preparation for an overseas trip I am trying to make all of the infrastructure a bit more robust. In doing that I created a new Open Directory Master server and attempted to set up at least one Replica running under ESXi. But no matter what I did, it kept failing. Now I’ve been
This is important because there might never be an Office 2018- Microsoft appear to be moving to a monthly release schedule without monolithic releases- this means that at some point they will probably stop upgrading Office 2016, but I am confident that they will keep it current for a considerable time because of past history and current actions. Microsoft are
Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page-https://remotesupport.servicemax.com.au:8443 You’ll see this- 2. Log in using your Username and Password, and you’ll see something like this- 3. Click on the word ‘Host’ at the top left hand side of the screen,
So I hope you haven’t bothered to read my 2000 word epic about this that I’ve been working on for weeks. It’s essentially a very long laundry list of things that don’t work. After getting VMWare involved I did think however that we might both figure it out, or at least get some pointers. This was until today, when they
I’m writing this one because I’ve faced quite a few gotchas, and I’m still not there yet. The basic theory is to take a whole bunch of servers that I currently run and make them into virtual machines that can be moved around and generally make more efficient use of the infrastructure we currently have. None of the current servers
We use an SSL certificate to increase the trust level around our email servers, one of the most important services we use! Unfortunately, to establish this trust, users are required to take some action when a certificate is renewed, or some host settings don’t match. This is one of the things that causes a huge amount of grief, and here’s
