I love Screenconnect (now known as Connectwise Control) but it drives me absolutely bonkers to think that a modern app doesn’t come with basic levels of security built in. All communication between the client and server are encrypted, but your login (yep username and password) are not straight out of the box. They provide a script which will install an
I was trying to move a website from one Synology device to another last weekend and found that no matter what I did, I couldn’t get the WordPress package to use a different PHP version (v7.2) or modify the built in PHP config (v5.6). It didn’t respond to changes made to the Web Station PHP default setup and config changes
I’ve been looking at this for a long time because we have a client who has issues with their system (we didn’t install it, luckily)!In case you’re wondering, DOT (or Digital Office Technology) is a Telstra hosted VOIP product, designed to be simple to install and use. But it’s absolutely plagued with issues if you want anything ‘non standard’- you
‘I’m on my way to JB Hifi, what drive should I buy for backups?’ That’s usually the first thing I hear from mates who have suddenly realised that their data is not immortal. In my day job I have commercial clients whose businesses would literally STOP DEAD if they lost their data, so they’re prepared to fling a bit of
[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″] (There’s a newer version of this post that overcomes many of these issues and works with Pi-Hole 5.0 here-)https://servicemax.com.au/tips/pi-hole-in-docker-on-synology-the-best-way/ Here is the simplest way to get Pi-Hole v4.2.2 working in Docker on a Synology unit. I made the mistake of trying to upgrade from v3 to v4 and blew up my
Warning- this post has a lot of words, and some of them are very sweary indeed….This job took me 10 months. Seriously. None of the solutions are particularly difficult or hard to understand, but I’d like you to know that while a lot of it seems easy now, I was constantly tied in knots because I didn’t know what the
We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated many of the models- I have updated each of the categories with new recommendations as needed. All prices lifted
We’ve had a love/hate relationship with Adobe going back many years. When we sold $100k per year they were great, but as soon as we started Servicemax, we realised that they have a very different attitude towards smaller dealers. Basically as a smaller dealer you have to buy from another dealer until you can generate enough income to deal direct
How to set up a VPN on Mac OS Firstly, you’ll need these credentials to be able to connect Username (also known as ‘Account Name’) Password Shared Secret (this is just another password) Server Address (will be either a URL or an IP address) Already set up? Modifying an existing VPN (this bit not done yet) Setting up a new
People often ask how we can offer an ‘unlimited’ plan for support that includes both remote and onsite support, so I’m here to spill the secrets. It’s also a handy guide to how we make decisions on how to fix things… The Prime Directive Our primary goal is always to get things fixed as fast as possible, with the least
