We love 3CX, but it has so many options you could drown making decisions. A client recently asked us how to get voicemails from different VM boxes, and we didn’t know- so here it is! Assuming the voicemail box is at extension ‘XXX’ and the voicemail PIN for that extension is ‘YYYY’- pick up phonedial ‘999’ IVR asks for PIN
Working with a client recently we had huge trouble backup up a Cisco phone system to a local machine for disaster recovery. Cisco provide an interface to use SFTP, so I offered to provide a Raspberry Pi for the backups- surely it couldn’t be that hard? Well, yes and no… So I wrote an SD card with the operating system,
When we set up a new telephone system for you, we need to ‘port’ your existing phone numbers from the old carrier to our new carrier. These movements are administered by the ACMA, and there is a set process to follow. It goes like this- We gather your details including a copy of a phone bill wth the numbers to
Here is a quick article to help you if you’re having issues with a keyboard attached to a Mac. This might sound silly, but it does happen! Firstly- Try to save your open documents- use the mouse if needed. Next, Are you sure the keyboard is the problem? Try this key combination-Command-Shift-Escape That should bring up the ‘Force Quit’ dialog
Starting in Mojave, you need to add a PPPC profile to machine to enable remote access with tools like Connectwise Control. getting it right confused me a lot (doesn’t take much), but with the help of Mosyle tech support (THANK YOU!) I finally got it… Requirements- This will only work for DEP enrolled machines or those that have been enrolled
I love Screenconnect (now known as Connectwise Control) but it drives me absolutely bonkers to think that a modern app doesn’t come with basic levels of security built in. All communication between the client and server are encrypted, but your login (yep username and password) are not straight out of the box. They provide a script which will install an
I was trying to move a website from one Synology device to another last weekend and found that no matter what I did, I couldn’t get the WordPress package to use a different PHP version (v7.2) or modify the built in PHP config (v5.6). It didn’t respond to changes made to the Web Station PHP default setup and config changes
I’ve been looking at this for a long time because we have a client who has issues with their system (we didn’t install it, luckily)!In case you’re wondering, DOT (or Digital Office Technology) is a Telstra hosted VOIP product, designed to be simple to install and use. But it’s absolutely plagued with issues if you want anything ‘non standard’- you
‘I’m on my way to JB Hifi, what drive should I buy for backups?’ That’s usually the first thing I hear from mates who have suddenly realised that their data is not immortal. In my day job I have commercial clients whose businesses would literally STOP DEAD if they lost their data, so they’re prepared to fling a bit of
[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″] (There’s a newer version of this post that overcomes many of these issues and works with Pi-Hole 5.0 here-)https://servicemax.com.au/tips/pi-hole-in-docker-on-synology-the-best-way/ Here is the simplest way to get Pi-Hole v4.2.2 working in Docker on a Synology unit. I made the mistake of trying to upgrade from v3 to v4 and blew up my
