Author: admin

Support- Who Does What?

People often ask how we can offer an ‘unlimited’ plan for support that includes both remote and onsite support, so I’m here to spill the secrets. It’s also a handy guide to how we make decisions on how to fix things… The Prime Directive Our primary goal is always to get things fixed as fast as possible, with the least

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Unifi Cloud Key Can’t Connect to Cloud

My own Cloud Key Gen2 Plus had a problem recently, and would not show up in my dashboard at ubnt.com and locally said ‘managed by other’ I could still log in locally but could not upgrade firmware etc. Because I’ve been having problems with my DNS recently (been fiddling with my Pi-Hole setup) I figured that it couldn’t log in

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Mac Pro 2013 Upgrading SSD

First some background- the ‘trash can’ Mac Pro from 2013 has not been upgraded much over the years. In fact the only thing that I can remember is that the internal SSDs basically doubled in speed very early on. Early versions had around 800MB/s transfer, but soon after launch these went to a version that could transfer ~1500MB/s. I’m lucky

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Mail on Mac OS Server v10.13.4

I’ve been trying to get a new client on board and as part of that I’ve made a list of things that need to get fixed for that business to operate reliably. One of the dangerous things they are doing is running Mail Server on a Mac. This is about to become an unsupported config, so there is some urgency

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Managing Mail Storage- cPanel

One common issue for clients is the limited amount of storage available with cPanel based hosting. However it isn’t really a problem if you learn how to manage it properly. This means you need to take action when you get one of those ‘Mailbox quota notification’ emails.   Retrieve Your Email Password (skip this step if you know your email

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Increasing Disk Space to a Mac VM in ESXi 6.5

I typically allocate my Mac VM’s 40GB of drive space which is fine for most normal operations. Unfortunately I recently came across a situation where I needed more space for an existing VM. I knew that ESXi could do this, and I knew that Mac OS can do this, but could they do it together? Well…no. Sort of. But not

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Cloudberry Fail

One of the things that keeps us awake at nights is the fear that a ransomware attack will take out one or more of our clients. They don’t seem quite as worried as us, maybe because they have us to worry? But really the only sure fire way of having your backups safe from an encryption program that will attack

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Pi-Hole on Synology in Docker

(This post is now outdated as the technique does not work with Pi-Hole version 4. Here is the technique for Version 4) This is just a short note on installing this. It is a very quick process, but it took me way longer than it should have because I misunderstood a couple of things. Why? Pi-Hole is a very lightweight

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Upgrading Mac Server 10.8.5 to 10.13.1

I recently had to upgrade a couple of servers running 10.8.5 to High Sierra. And found that it had to be done in stages- you can only go up 2 version of operating system at a time- try 3 and you’re SOL. but 10.8 to 10.13 is 5 versions of upgrade? So how did we do it?   Backup, Upgrade

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Installing ESXi on a Mac- The Basics

I’ve written a number of other articles about ESXi, but I’m trying to deploy a 2013 Mac Pro into my lab and realised I was back to square one because I hadn’t documented the first, baby steps. So here we go- Download the latest .ISO from VMWare. You need to register to be able to do this Get 2x 8GB

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