Getting access to the Help Desk Portal at https://helpdesk.servicemax.com.au/portal/en-gb/signin Is important because there’s a whole bunch of resources in there that will help you to get help and ultimately make doing your job easier and more efficient. How to access? The first time you send in a ticket, the system will send you an invitation by email. Just click the
Warning- most of this article is now obsolete, with Apple wanting you to use AirPrint. I’ll add updated notes as the requirements emerge, but for now, have a look at how we got AirPrint services working for a Konica Minolta C754e and Fiery E100 here I’m beginning to love Mosyle, but it definitely has its quirks. There’s a bunch of
Privileges is an application designed to give Standard Mac users the ability to become Admin for the purposes of installing software, changing settings etc. It’s very straight forward, but has some downsides if you want to use it in a truly managed way- clicking on the app just flicks admin rights on or off and does not record what happened
I had huge trouble with this, making it perhaps worthy of a blog post. There’s a lot of very confusing terminology, and finding the right combination of Extension profile, Kernel Extension profile, System Extension profile and the PPPC profile was driving me mad. Huge thanks to Kevin Ginger of kGinger Consulting for providing the eventual answer- and much simpler than
As of 1 December 2019, Apple Business Manager replaces the Device Enrolment Program. So let’s enrol in ABM- this document assumes you aren’t upgrading. For those currently in DEP, the upgrade guide is here- https://support.apple.com/en-au/HT208817 Here is the guide for enrolling in Apple Business Manager-https://support.apple.com/en-au/guide/apple-business-manager/welcome/web Here is a list of the components you need for this- Apple Customer Number If you
7 November 2020- Updated to include Portainer 2.021 September 2021- updated to use new variables for DNS This is a pretty long article so here’s a list of contents- Installing Portainer Start Your Portainer Set up MACVLAN Network for Pi-Hole Create Pi-Hole container Upgrading Pi-Hole Upgrading Portainer Docker communications issues? The post with a similar title called ‘the
We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated pretty much everything- I have updated each of the categories with new recommendations as needed. All prices lifted directly
This article came about because of a series of FaceBook posts that I wrote to try to help my friends working from home entitled ‘Why Is My WiFi Sh!t?’ Hopefully it helps some people… If you want help, please fill out the form here and we’ll get back to you asap Here are a few possible reasons your WiFi might
Often when you buy a new computer we would come onsite, transfer the data, check the apps and leave. In this brave new world of disease, we’ve had to develop a better way, and it goes like this – WORK WITH YOUR IT PERSON- can’t stress this enough- it’s pretty painless when done in the right sequence Buy a fast
