Author: admin

Cisco Meraki- How to Lose Friends and De-Influence People

Let me start by saying that I think Cisco are a great company and I have huge respect for them. They have some amazing products and services particularly if you can stand some of the eye watering prices. But they make some delicious gear! But this tale doesn’t start with them, it starts at MIT, where a couple of students

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State of The Mac 2017- Updated August 2017

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated many of the models- I have updated each of the categories with new recommendations as needed. All prices lifted

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More Storage for Tiny Disks

Let’s face it, Apple has been pretty stingy with the size of the SSD drives that they put in their machines. Although that is changing now, a lot of people are quite happy with their MacBook Air or MacBook Pro- apart from the fact that the drive is always full. This is particularly painful if you’ve bought an 11″ machine

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My Email is Down!

This is one of the most common support issues we face, so it’s worthwhile exploring a few solutions. Usually, the server is working fine and the issue can be traced to one of a number of other gremlins. So, how do we figure out exactly what has gone wrong? Warning- if you use the wrong username and password combo too

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Phishing Grows Up?

This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases.   It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip

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DeployStudio Cram Notes

I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff.   In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set

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Stalking With iPhones

  Last week I was asked to go onsite and help a lady do some general maintenance on her laptop, and of course a bit of help with iCloud- because for some reason the way iCloud works isn’t well understood by the general public. I’m not immune to this either- they asked some questions I couldn’t answer without more research!

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Creating Open Directory Master and Replica in ESXi

Had a weird issue this week- in preparation for an overseas trip I am trying to make all of the infrastructure a bit more robust. In doing that I created a new Open Directory Master server and attempted to set up at least one Replica running under ESXi. But no matter what I did, it kept failing. Now I’ve been

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Options for Buying Office 2016

This is important because there might never be an Office 2018- Microsoft appear to be moving to a monthly release schedule without monolithic releases- this means that at some point they will probably stop upgrading Office 2016, but I am confident that they will keep it current for a considerable time because of past history and current actions. Microsoft are

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Servicemax Remote Support for Managers

Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page-https://remotesupport.servicemax.com.au:8443 You’ll see this- 2. Log in using your Username and Password, and you’ll see something like this-   3. Click on the word ‘Host’ at the top left hand side of the screen,

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