Connectwise Control- Set Fields from Client Variables

23rd Apr 2021 | Tips

I’m very proud of this one because I was told multiple times that it couldn’t be done by Connectwise themselves… What are we trying to achieve? I wanted to be able to make a single installer for Connectwise Control (hereafter called CWC) and then put...

State of The Mac 2021- Updated Feb 2021

7th Feb 2021 | Opinion, Reviews, Tips

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated everything- I have updated each of the...

Accessing the Help Desk Portal

5th Dec 2020 | Tips

Getting access to the Help Desk Portal at https://helpdesk.servicemax.com.au/portal/en-gb/signin Is important because there’s a whole bunch of resources in there that will help you to get help and ultimately make doing your job easier and more efficient. How to...

Managing Privileges App with Mosyle MDM- and Logging!

30th Aug 2020 | Tips

Privileges is an application designed to give Standard Mac users the ability to become Admin for the purposes of installing software, changing settings etc. It’s very straight forward, but has some downsides if you want to use it in a truly managed way- clicking...

Pi-Hole in Docker on Synology- The Best Way!

16th May 2020 | Tips

7 November 2020- Updated to include Portainer 2.0 This is a pretty long article so here’s a list of contents-  Installing Portainer Start Your Portainer  Set up MACVLAN Network for Pi-Hole Create Pi-Hole container Upgrading Pi-Hole Upgrading Portainer Docker...