Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page-https://remotesupport.servicemax.com.au:8443 You’ll see this- 2. Log in using your Username and Password, and you’ll see something like this- 3. Click on the word ‘Host’ at the top left hand side of the screen,
Well, it finally happened. I’d been telling a client that their email passwords were not strong enough for months, but we’d been unable to nail down a time or strategy to fix it. In a slightly passive aggressive move, every time they asked me to set up a new email address with a simple password I ignored that and used
We don’t normally expect to use the word ‘cool’ in conjunction with ‘PDF’ however give me a minute of your time…… this is quite a cool trick! I was entering a race that requires a PDF to be printed, filled in, signed, scanned and emailed and I wondered if there could be a better way. Along comes Preview. Yes, that’s
This article came about because of a client who is overseas. He wrote me an email saying that he couldn’t figure out where all of the space on his MacBook Air SSD had gone. This question doesn’t have a simple answer, so I’m writing this to help him, and everyone else out. Here’s the problem- There are lots of similar
I want to acknowledge the huge help that Andre LeBranche of Apple has been with this issue. You rock! Here’s what we were trying to do- in Lion Server v10.7 Get iCal server to send and receive invitations via email to people not on the local network from a server on a private network (no FQDN) where the clients email
What do you do when your internet connection goes down? Do you sit and twiddle your thumbs until it comes back up? Or do you realise how much it is costing you in lost productivity and yell at people until something is done? Recently my ISP (who shall remain nameless) caused me a great deal of heartache and a
… and nobody notices. Well, not quite. I did have one client put out because they swap files with someone who uses a Java based file loader. What’s more interesting is how Apple disabled it. Like most of you (OK big assumption) I ignored the fact that Apple has a technology they call Xprotect. This is a mechanism whereby
This will be a quick one, folks. As you are probably aware, Apple announced new MacBook Pros overnight Tuesday US time. First the speeds and feeds, then the analysis. MC374X/A MacBook Pro 13″ 2.4GHz/ 2X2GB/ 250GB/ SuperDrive $1,499 RRP inc MC375X/A MacBook Pro 13″ 2.66GHz/ 2X2GB/ 320GB/ SuperDrive $1,899 RRP inc MC371X/A MacBook Pro 15″ 2.4GHZ i5/ 2X2GB/ 320GB/ SuperDrive $2,199 RRP inc
The Un-Disaster Mac People
