Category: IT Management

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IT Management

How to Properly Deploy IoT on a Business Network

The Internet of Things (IoT) is no longer a futuristic concept. It’s rapidly transforming industries and reshaping how businesses operate. IoT is a blanket term to describe smart devices that are internet enabled. One example is smart sensors monitoring production lines. Connected thermostats optimizing energy consumption is another. Experts project the number of connected devices worldwide to continue growing. It’s

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Example HelpDesk Article

This article is full of nonsense, but it serves as an example of the outline we produced here Goal The purpose of this article is to demonstrate the setup and use of a helpdesk article. Background You might be familiar with MySQL, however in this project we used MariaDB so you don’t have to deal with Oracle’s User Agreement… Requirements

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Writing the Perfect HelpDesk Article

We’ve been exploring a lot of Open Source software recently, and as you might expect, their documentation varies a lot. Most companies are really interested in anything that can reduce their support load, but they don’t have 30 years of experience like we do… however we can’t write software so it seems fair that we give back some expertise! You

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MacBook Pro, white ceramic mug,and black smartphone on table
IT Management

Handy Checklist for Handling Technology Safely During a Home or Office Move

Moving can be a chaotic and stressful time. Especially when it comes to handling your valuable technology. Whether you’re relocating your home or office, it’s essential to take extra care. Both with fragile items and when packing and moving your devices and other tech items. To help you navigate this process smoothly, we’ve put together a handy checklist. Use this

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IT Management

Do You Still Believe in These Common Tech Myths?

In today’s digital age, technology plays a significant role in our lives. But along with the rapid advancements and innovations, several myths have persisted. Is it okay to leave your smartphone charging overnight? Do Macs get viruses? And what about those 5G towers? What’s going on with those? Common tech myths can often lead to misunderstandings. They can even hinder

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MacBook Pro, white ceramic mug,and black smartphone on table
Cybersecurity

8 Tech Checks to Make Before You Travel

Our technology inevitably comes with us when we travel. Most of us won’t even travel to the end of the block without our smartphones. When you go on a trip, not having your technology there when you need it can ruin your day. Travel smarter and more securely by doing several checks before you go. Use our handy tech travel

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IT Management

7 VoIP Setup Tips for a More Productive Office

The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and potential customers. Employees can work

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Cybersecurity

What to Include in a Year-end Technology Infrastructure Review

When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your IT for areas of optimization. A year-end technology review provides an opportunity to

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Cybersecurity

Tips for Overcoming Barriers to a Smooth BYOD Program

Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company network. They also handle about

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IT Management

7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time

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