My Email is Down!

This is one of the most common support issues we face, so it’s worthwhile exploring a few solutions. Usually, the server is working fine and the issue can be traced to one of a number of other gremlins. So, how do we figure out exactly what has gone wrong? Warning- if you use the wrong username and password combo too many times, or other reasons– the server may ban you. So even if you get the credentials correct, you still won’t be able to log on! Don’t just guess passwords- look them up using Keychain Access Step 1....

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Phishing Grows Up?

This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases.   It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip that appears when you hover says something like http://nastymalware.com/fakeamexsite.html and you know it’s fake. This one goes to amexssafekey.com (don’t click on that by the way!) That’s interesting,...

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DeployStudio Cram Notes

I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff.   In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set up a DeployStudio server- I made the notes because it is kind of annoying to have to start and stop a 20 minute video all the time, these notes allow me to blast through each step as fast as I can read. OK not quite that fast….....

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Stalking With iPhones

  Last week I was asked to go onsite and help a lady do some general maintenance on her laptop, and of course a bit of help with iCloud- because for some reason the way iCloud works isn’t well understood by the general public. I’m not immune to this either- they asked some questions I couldn’t answer without more research! Anyway, part of the job was to download some photos off old iPhones, then wipe them and get them ready for sale. She produced 3 iPhones and they all had very dead batteries except for the current one...

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Creating Open Directory Master and Replica in ESXi

Had a weird issue this week- in preparation for an overseas trip I am trying to make all of the infrastructure a bit more robust. In doing that I created a new Open Directory Master server and attempted to set up at least one Replica running under ESXi. But no matter what I did, it kept failing. Now I’ve been doing this for a long time and though I had it fairly well polished by now, but obviously something very odd is happening. So I went back and created the server on a real Mac with no host abstraction- and it worked straight away!...

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