Support- Who Does What?

People often ask how we can offer an ‘unlimited’ plan for support that includes both remote and onsite support, so I’m here to spill the secrets. It’s also a handy guide to how we make decisions on how to fix things… The Prime Directive...

Unifi Cloud Key Can’t Connect to Cloud

My own Cloud Key Gen2 Plus had a problem recently, and would not show up in my dashboard at ubnt.com and locally said ‘managed by other’ I could still log in locally but could not upgrade firmware etc. Because I’ve been having problems with my DNS...

Mac Pro 2013 Upgrading SSD

First some background- the ‘trash can’ Mac Pro from 2013 has not been upgraded much over the years. In fact the only thing that I can remember is that the internal SSDs basically doubled in speed very early on. Early versions had around 800MB/s transfer,...

Mail on Mac OS Server v10.13.4

I’ve been trying to get a new client on board and as part of that I’ve made a list of things that need to get fixed for that business to operate reliably. One of the dangerous things they are doing is running Mail Server on a Mac. This is about to become...

Managing Mail Storage- cPanel

One common issue for clients is the limited amount of storage available with cPanel based hosting. However it isn’t really a problem if you learn how to manage it properly. This means you need to take action when you get one of those ‘Mailbox quota...