Cisco Meraki- How to Lose Friends and De-Influence People

Let me start by saying that I think Cisco are a great company and I have huge respect for them. They have some amazing products and services particularly if you can stand some of the eye watering prices. But they make some delicious gear! But this tale doesn’t start with them, it starts at MIT, where a couple of students founded a company called Meraki- whose speciality is cloud controlled networking. Having visibility to all of your networking devices on a ‘single pane of glass’ is a compelling story, and Meraki does it...

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State of The Mac 2017

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend?   MacBook This 12 inch machine uses a low power processor, has only 1 USB-C port but has surprisingly long battery life. If you need a machine just for presentations it’s fine, otherwise don’t buy MacBook Pro 13 inch models- entry model is decent value at $2199. An extra $500 ($2699) get you a faster processor, faster graphics, and 2 extra thunderbolt 3 ports for a total of 4. This model also has...

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More Storage for Tiny Disks

Let’s face it, Apple has been pretty stingy with the size of the SSD drives that they put in their machines. Although that is changing now, a lot of people are quite happy with their MacBook Air or MacBook Pro- apart from the fact that the drive is always full. This is particularly painful if you’ve bought an 11″ machine with a 64gb drive or a 13″ with a 128gb drive. Also remember that wear levelling gets harder and harder as your drive gets more full, meaning that your drive may prematurely die…. To buy a larger...

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My Email is Down!

This is one of the most common support issues we face, so it’s worthwhile exploring a few solutions. Usually, the server is working fine and the issue can be traced to one of a number of other gremlins. So, how do we figure out exactly what has gone wrong? Warning- if you use the wrong username and password combo too many times, or other reasons– the server may ban you. So even if you get the credentials correct, you still won’t be able to log on! Don’t just guess passwords- look them up using Keychain Access Step 1....

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Phishing Grows Up?

This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases.   It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip that appears when you hover says something like http://nastymalware.com/fakeamexsite.html and you know it’s fake. This one goes to amexssafekey.com (don’t click on that by the way!) That’s interesting,...

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