How to Free up Space on Your Mac- 2017

This is one of the most popular posts we have, especially now that low capacity SSDs are everywhere. It’s been updated from the 2013 version to reflect the current state of play with tips for Sierra etc. Enjoy!   This article came about because of a client who is overseas. He wrote me an email saying that he couldn’t figure out where all of the space on his MacBook Air SSD had gone. This question doesn’t have a simple answer, so I’m writing this to help him, and everyone else out. Here’s the problem- There...

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State of The Mac 2017- Updated August 2017

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend? This post was originally written in March 2017, and since then Apple has updated many of the models- I have updated each of the categories with new recommendations as needed. All prices lifted directly from Apple Australia   MacBook This 12 inch machine uses a low power processor, has only 1 USB-C port but has surprisingly long battery life. If you need a machine just for presentations it’s fine,...

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Phishing Grows Up?

This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases.   It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip that appears when you hover says something like http://nastymalware.com/fakeamexsite.html and you know it’s fake. This one goes to amexssafekey.com (don’t click on that by the way!) That’s interesting,...

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DeployStudio Cram Notes

I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff.   In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set up a DeployStudio server- I made the notes because it is kind of annoying to have to start and stop a 20 minute video all the time, these notes allow me to blast through each step as fast as I can read. OK not quite that fast….....

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Servicemax Remote Support for Managers

Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page- http://support.servicemax.com.au:8040 You’ll see this-   2. Log in using your Username and Password, and you’ll see something like this-   3. Click on the word ‘Host’ at the top left hand side of the screen, this will show you your list of machines to control. 4. Click on the name of the machine that you wish to remotely control, then click the...

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Email Passwords

Well, it finally happened. I’d been telling a client that their email passwords were not strong enough for months, but we’d been unable to nail down a time or strategy to fix it. In a slightly passive aggressive move, every time they asked me to set up a new email address with a simple password I ignored that and used a much stronger one, so we were slowly getting there simply by natural attrition! Then on Sunday afternoon an email came through from the hosting company (in America) that one of the oldest accounts had been...

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