State of The Mac 2017

We like Macs, but there are some er, less desirable models in the line up- so If you’re buying a new Mac this year, what specs to recommend?   MacBook This 12 inch machine uses a low power processor, has only 1 USB-C port but has surprisingly long battery life. If you need a machine just for presentations it’s fine, otherwise don’t buy MacBook Pro 13 inch models- entry model is decent value at $2199. An extra $500 ($2699) get you a faster processor, faster graphics, and 2 extra thunderbolt 3 ports for a total of 4. This model also has...

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Phishing Grows Up?

This morning I got an email ostensibly from American Express, asking me to set up a ‘SafeKey’ to add an extra level of protection to my online purchases.   It looks legit. One of the first things I do is hover my mouse pointer over the supplied link- often the link will say it goes to Amex but the tooltip that appears when you hover says something like http://nastymalware.com/fakeamexsite.html and you know it’s fake. This one goes to amexssafekey.com (don’t click on that by the way!) That’s interesting,...

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DeployStudio Cram Notes

I’ve been toying with DeployStudio for a little while now and am growing to love it. However I find myself referring back to this video a lot because it has a lot of detail without a lot of fluff.   In order to improve the signal to noise ratio even further, here are my shorthand notes on how to set up a DeployStudio server- I made the notes because it is kind of annoying to have to start and stop a 20 minute video all the time, these notes allow me to blast through each step as fast as I can read. OK not quite that fast….....

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Servicemax Remote Support for Managers

Here is a quick primer on how to use the Servicemax branded remote support software to remotely access your machines. Go to the Remote Support web page- http://support.servicemax.com.au:8040 You’ll see this-   2. Log in using your Username and Password, and you’ll see something like this-   3. Click on the word ‘Host’ at the top left hand side of the screen, this will show you your list of machines to control. 4. Click on the name of the machine that you wish to remotely control, then click the...

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Email Passwords

Well, it finally happened. I’d been telling a client that their email passwords were not strong enough for months, but we’d been unable to nail down a time or strategy to fix it. In a slightly passive aggressive move, every time they asked me to set up a new email address with a simple password I ignored that and used a much stronger one, so we were slowly getting there simply by natural attrition! Then on Sunday afternoon an email came through from the hosting company (in America) that one of the oldest accounts had been...

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Sign and Edit PDF’s on your Mac for Free

We don’t normally expect to use the word ‘cool’ in conjunction with ‘PDF’ however give me a minute of your time…… this is quite a cool trick! I was entering a race that requires a PDF to be printed, filled in, signed, scanned and emailed and I wondered if there could be a better way. Along comes Preview. Yes, that’s right, the app that comes free with your Mac. Find yourself a PDF that you’d like to edit (actually ‘annotate’ would be more correct- you can’t edit them with...

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